In-Clinic Training Courses

General conditions of booking 

2.1 Elite Aesthetics Training Academy reserves the right to decline admission to any of its training Courses. 

2.2 Elite Aesthetics Training Academy reserves the right to cancel or change planned training courses in terms of dates, locations, and course content. You will be notified in advance of any planning changes and an alternative date will be offered. We will NOT offer a refund if we need to change a date, we can add credit to the account to transfer over to another course. 

2.3 Irrespective of circumstances, Elite Aesthetics Training Academy accepts NO LIABILITY for any loss of earnings or expenses incurred by you, or any models should a course need to be cancelled or rearranged. 

2.4 Our 14-day cooling off period applies for individuals booking courses (not business to business bookings). Should you wish to cancel or amend a course please email Kathryn@eliteaestheticstrainingacademy.co.uk or eliteaestheticstrainingacademy@gmail.com to do so. Please note, once access to any of our online software such as Teachable have been made, you have waived you right to any cooling off period by accessing them and agreeing to these terms. 

2.5 You must always wear suitable clinic wear in the training academy such as scrubs or a uniform and closed toe shoes. Denim and sportswear are not suitable to be worn. Long hair must be tied up, jewellery should be minimum, and nails should be cut short. We do not allow any headphones on during the class or anything pictures of videos being taken during the class. 

2.6 You must bring ID with you such as passport or driving licence to your training course. You will not be permitted to train on the premises without it. 

2.7 If you arrive more that 15 minutes late for the start time of your course you may not be permitted into the course. No refund will be given, and you will forfeit you place on the course. Paying for your training course. 

3.1 You may pay for your training course via telephone (bank transfer or card payment).  

3.2 You may pay for your training course in one of two following ways:  

3.2.1 Payment in full – you are required to pay the full price of your course prior to attending your training course. An order confirmation confirming your place will be sent within 24 hours of payment being received in full. 

3.2.2 Payment scheme – you are required to pay a deposit for your course to secure your place on a course date. An order confirmation confirming your place will be sent within 24 hours of us receiving your deposit payment. We will then contact you to arrange your future payment dates for when additional payments can be taken by card payment over the phone (note we will allow a maximum of 2 payments for the balance).  

3.3 Your course balance must be paid in full no later than 1 week prior to the course start date. It is your responsibility to ensure that the balance is paid in full at least 1 week before the course date. Failure to do so may result in your course place being cancelled, re-listed for sale and any payment already made may be forfeited in line with our cancellation procedure.  

4. Cancelling your training course booking We understand that sometimes plans change and you may need to change your arrangements. Our 14-day cooling off period applies in this situation for nonbusiness to business bookings (except in certain circumstances see section 2.4 and 4.4). Should you wish to cancel your booking, the following terms and conditions apply.  

4.1. Courses can be cancelled four weeks in advance of a course. All cancellations must be made in writing to Kathryn@eliteaestheticstrainingacademy.co.uk and will incur a 50% admin charge of the full price of the course. This is to cover the cost of finding models for the training day and staffing costs. Course booked within 4 weeks of the course date will not be refunded.  

4.2 Delegates may choose to independently arrange insurance to provide indemnity against possible cancellation. Elite Aesthetics Training Academy do not provide any cancellation insurance but recommend that you have your own insurance in place should a course be cancelled at last minute either by us or you.  

4.3 Elite Aesthetics Training Academy does not issue refunds for Acts of God. 

● An Act of God is defined as an event outside of human control such as sudden floods, earthquakes or other natural disasters, for which no one can be held responsible. 

● This also includes weather-related issues such as snow, ice, floods etc. 

● If Elite Aesthetics Training Academy chooses to cancel a course due to an Act of God, then it is not liable for any loss resulting to the customer because of this cancelled course. 

● Elite Aesthetics Training Academy will make all reasonable effort to replace a cancelled course by arranging an alternative date but this cannot be guaranteed. Where the majority of customers for that course have been affected, this will be made free of additional charge.

4.4 Courses that include registration with an OFQUAL awarding body can not be cancelled once you have been registered under any circumstances. Once registered the full outstanding balance of your invoice must be paid as per your invoice. Any outstanding invoice balance will be pursued Amending your training course booking 

5.1 Should you wish to amend your booking by changing your course date, the following terms and conditions apply:  

5.1.1 All requests to change a course date must be made in writing to Kathryn@eliteaestheticstrainingacademy.co.uk or eliteaestheticstrainingacademy@gmail.com and will incur an additional 25% admin charge of the full price of the course.  

5.1.2 Elite Aesthetics Training Academy cannot guarantee you a place on your chosen alternative course date. If a place cannot be provided on your preferred date, you will be offered a refund in line with the terms and conditions in Section 4 of this document (should this apply). This is at the discretion of Elite Aesthetics Training Academy. 

5.1.3 We may not be able to offer you a new date and the original date will need to stay booked.  

5.1.4 You are not able to transfer the course to another practitioner. Insurance and regulation  

6.1 Whilst learning on premises at Elite Aesthetics Training Academy you will be covered by our group insurance policy.  

6.2 You are responsible for ensuring you can gain appropriate insurance cover to work in your own country you wish to practice in. Elite Aesthetics Training Academy does not offer refunds if you find you are not able to gain appropriate insurance, or an insurer declines or terminates you insurance.  

6.3 You are responsible for ensuring that you comply with statutory and legal obligations in the country that you practice in including but not limited to CQC, HIS, HIW. Contacting Elite Aesthetics Training Academy  

7.1 You can contact Elite Aesthetics Training Academy in any one of the following ways:  

7.1.1 By telephone on 01925 948300. 

7.1.2 By post at 51 Winmarleigh Street, Warrington, WA1 1LE 

7.1.3 By email at eliteaestheticstrainingacademy@gmail.com Data Protection 

8.1 In booking a training course with Elite Aesthetics Training Academy, you agree to us using any data you submit to process your order and for future marketing purposes by Elite Aesthetics Group LTD.  

8.2 Your details will not be transferred to any other third party without your written consent. Complaints 8.1 Elite Aesthetics Training Academy takes pride in the quality of its service and as such will try to resolve any complaints as quickly as possible.  

8.2 Complaints about any aspect of Elite Aesthetics Training Academy should be made in writing by emailing eliteaestheticstrainingacademy@gmail.com  

8.3 Complaints received in writing will be acknowledged by return email or letter within one week of Receipt.  

8.4 Elite Aesthetics Training Academy does not offer refunds for training courses undertaken. 8.5 Elite Aesthetics Training Academy does try its best to get a full dairy of models, however, sometimes models can be problematic, may not be suitable for the treatment or may not show. Elite Aesthetics Training Academy can offer a new date for you to come back if WE feel another day of modelling is needed.